Dresner Advisory Services 2026 Wisdom of Crowds® EPM Market Study

The study provides independent insights into enterprise performance management (EPM) technology and services based on customer feedback.

Pigment recognized as a leading vendor with a perfect Recommend score in Dresner’s 2026 Wisdom of Crowds® EPM Market Study.

Key takeways

• Overall Leader in both the Customer Experience Model and Vendor Credibility Model, reflecting exceptional customer satisfaction across both product and vendor experience.  
• Best in class for product innovation and customer support, earning top marks for technology robustness, reliability, product integration, technical support product knowledge, and technical support responsiveness.  
• Recognized as delivering high value with low total cost of ownership (TCO) in Dresner’s Value/TCO Model, reinforcing the value customers receive from Pigment.  
• Maintained a perfect Recommend score, with customers continuing to strongly endorse Pigment for the third consecutive year.